FAQ'S
Greetings to the Frequently Asked Questions (FAQ's) section on Deep Fashion store platform. Here, we have curated responses to frequently encountered questions, aiming to furnish you with swift and valuable information.
Q. What types of handbags does Horizon Hub offer?
Deep Fashion offers a diverse range of handbags, including totes, clutches, crossbody bags, shoulder bags, and backpacks. Our collection caters to various styles and occasions, ensuring that you'll find the perfect bag for your needs.
Q. Are the handbags made from genuine leather?
A. Our collection includes both genuine leather handbags and high-quality vegan leather options. Each product description on our website provides specific material details.
Q. How can I care for and maintain my handbag?
A. To maintain the quality of your handbag, avoid overexposure to direct sunlight, heat, and moisture. Clean it regularly with a soft, dry cloth. For leather bags, use a suitable leather conditioner to prevent drying and cracking.
Q. What should I do if my handbag gets wet?
A. If your handbag gets wet, gently wipe off any excess water with a soft, dry cloth and let it air dry naturally. Avoid using a heat source to dry it.
Q. Can I return or exchange a handbag if I’m not satisfied?
A. Yes, we offer a 30-day return policy. The handbag must be in its original condition and packaging. For returns or exchanges, please refer to our Refund Policy or contact us at support@Deepfashion.com.
Q. Do you offer international shipping?
A. Currently, we ship to various countries. Please check our Shipping Policy on our website for detailed information about international shipping options and costs.
Q. How can I track my order?
A. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.
Q. Are there any special care instructions for handbags with embellishments or special finishes?
A. For handbags with embellishments, embroidery, or special finishes, handle them with extra care. Avoid rough surfaces and sharp objects. Store them in a dust bag when not in use.
FOR MORE INFORMATION
Trade name: Deep Fashion
Phone number:
Support : 24/7
Business Hours : 9:00 AM to 4:00 PM (Monday to Friday)
Business Mail: support@Deepfashion.com
Physical address: 830 Tassasara Dr, Milpitas, CA 95035, USA